E-Commerce / Services
ACH Authorization Agreement
This ACH Agreement authorizes Palm Beach Cuisine Inc., hereafter referred to as PBC, to debit the business account named below for services, whether e-commerce solutions, website development & hosting, or advertising. Some of our services require monthly and annual recurring billing.
If opting for PBC's e-commerce solution, you will be provided with an online ordering solution ( Shopping Cart ) customized to suit your business needs. The Shopping Cart is provided to you at no charge, contingent upon a minimum monthly volume. If you fall short of this minimum volume during any month, you will incur a small fee of thirty-five dollars ($35). For retail or service businesses, your monthly volume is set at thirty-five orders. The minimum volume for restaurants to avoid paying any fees is seventy-five orders. You will pay a one-time setup fee in the amount of three hundred eighty-five dollars ($385) per restaurant location or four hundred fifty dollars ($450) per retail location. Cart maintenance and phone support are provided. The e-commerce support provided by PBC is limited to phone and email communications. It will serve to answer questions or provide instructions about the Shopping cart features and functionality. Facilitating menu changes or promotional offers will be your responsibility after the initial setup is complete. Consumers using your shopping cart to place food orders online will pay a processing fee of $0.70 per order. For retail products or other services, a processing fee of $1.00 applies. Our E-Gift Card program comes with every shopping cart. Consumers who purchase these E-Gift Cards from your shopping cart will pay a two-dollar and eighty-cent processing fee ($2.80). On or around the first day of each month, PBC will debit your business bank account for the sum equal to the corresponding processing fees.
The Client agrees to indemnify PBC from any credit card chargebacks from customers using the ECommerce Solution ( shopping cart ). It is your responsibility to manage online orders and all processes related to product or service order fulfillment. It is your responsibility to service customers and clients who place online orders, ensuring they receive what they pay for. PBC will have no involvement with customers placing orders. You will not hold PBC responsible for delays in printing supplies or replacements for point-of-sale (POS) equipment. You also agree to pay for replacement POS printers damaged or rendered useless due to negligence. You agree not to hold PBC liable for any loss of income due to any downtime regarding cart maintenance or any act of God or uncontrollable circumstances, not limited to storms, severe weather occurrences, or power outages. To cancel ACH withdrawals, you must provide PBC notification at least 30 days before canceling services. You also agree to return the POS printer upon the termination of services. If you return your printer in subpar condition, you will incur a charge equal to the purchase price of the exact machine provided to you.
In addition to E-Commerce solutions, PBC offers other paid services such as Website Development & Hosting as well as advertising programs. We have provided relevant fields below to insert agreed-upon fees for all services. If you have hired PBC to develop a new website, please insert the agreed-upon price in the "Website Development Field" below. A fifty percent deposit is required before beginning work on any website. The remaining balance will be charged only after work on your site is completed.
Please Note: If you are not requesting advertising services, please place a "0" in the Ad Rate field. Yes or No for E-Commerce. If No for Hosting, place a "0". If requesting website development services, please provide the total amount as presented on your website development proposal. Again, place a "0" in this field if you are not requesting development services.